Privacy Policy

Last updated: December 2024

Introduction

At CELO, we respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information.

Information We Collect

We collect information you provide directly to us, including:

Name and contact information (email, phone number, shipping address)
Payment information (processed securely through our payment provider)
Order history and preferences
Communications with our customer service team

How We Use Your Information

We use the information we collect to:

Process and fulfill your orders
Communicate with you about your orders and our products
Improve our website and services
Send you marketing communications (with your consent)
Comply with legal obligations

Cookies

We use cookies and similar technologies to enhance your browsing experience, analyze site traffic, and personalize content. You can control cookie preferences through your browser settings. For more details, please see our Cookie Policy.

Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. All payment transactions are encrypted using SSL technology.

Your Rights

Under GDPR, you have the right to:

Access your personal data
Correct inaccurate data
Request deletion of your data
Object to processing of your data
Request data portability
Withdraw consent at any time

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at privacy@celo-tea.com or through our contact form.